Pulled from the full job description

Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off

Indeed’s salary guide
  • Not provided by employer
  • $23.2K – $29.4K a year is Indeed’s estimated salary for this role in Richmond, VA.

This is a highly visible and key role responsible for the successful set-up, service, and tear down of all Banquet events to include coffee breaks, 3-meal dining, and bar operations. This person is responsible for assisting the Banquet Captain in the successful ownership and operational execution of Banquet Functions and duties.


  • Meets and exceeds customer expectations.
  • Communicates effectively with customers, co-workers and supervisors.
  • Attends work on time as scheduled and adheres to attendance policy.
  • The primary responsibility of the Banquet Server is to provide the highest quality of service at all times to guests.
  • Must be able to read a BEO and know how to complete a setup.
  • Sets tables in assigned area (or checks to see that they have been set) correctly and uniformly, using: clean, pressed linen (without rips, stains or tears); clean unspotted silverware, clean china with no chips or cracks; clean unspotted glassware. Properly cleans and fills table complements (salt and pepper, sugar, bread baskets etc)
  • Knows the menu for each function served and is able to knowledgeably explain the major ingredients and preparation methods for each item to be served.
  • Keeps station neat and clean during service. Constantly patrols assigned station, refilling water and coffee, removing service items and condiments per established policies and procedures. Checks on the Guest.
  • Serves food, coffee, water and other beverages to customers, refills beverages as needed.
  • Receives customer order for any food or beverage that varies from the set menu.
  • Refers complaints on food to service to the Banquet Manager.
  • Performs all opening and closing side duties assigned. Cleans function room and back of house areas during and after banquet functions.
  • Returns all reusable table complements and condiments to be cleaned and refilled.
  • Assists the Captain in breaking down buffet or other special food service tables and equipment.
  • Sets up, serves and breaks down coffee breaks, receptions, other special functions, as assigned, following standard policies and procedures.
  • Assists Captain in setting up buffet and other special food services tables/stations.
  • Greets and serves guests, following guidelines for “Aggressive Hospitality” and all other details of our policies and procedures regarding the service of food and beverage.
  • Follows all guest check and money-handling procedures when serving a la carte and beverage orders.

Other Information

  • Minimum of 19 years of age to serve alcoholic beverages
  • Knowledge of various food-service styles (plated, buffet, French, Russian, Table-Side, Butler Service)
  • Ability to satisfactorily communicate in English with Guests, Management, Staff and co-workers to their understanding
  • Ability to provide legible, written communication
  • Ability to compute basic mathematical calculations
  • Knowledge of effective office organizational practices
  • Ability to maintain strict confidentiality


  • Previous banquet experience, preferably in a four-diamond property.


  • Medical, Dental, and Vision
  • Life Insurance
  • Employee Assistance Program (EAP)
  • 401(k)
  • Vacation and Paid Time Off (PTO)
  • Tuition Reimbursement
  • Complimentary and Discounted Rooms

Location Code: 2590

Hiring Insights

Job activity

Posted 30+ days ago

Tagged as: banquet