Overview

Job details

Job Type
Full-time
Part-time
Number of hires for this role
3

Qualifications

    • High school or equivalent (Preferred)

    • Customer Service: 1 year (Preferred)

Full Job Description

Job Title: Piazza Concierge

Reports to: Assistant Hospitality Director

FLSA Status: Hourly Non Exempt

Department: Hospitality

Summary: Responsible for providing exceptional hospitality and unparalleled experience to all of our guests visiting our tasting room. Acts as face of the winery at all times.

Duties and Responsibilities: include the following. Other duties may be assigned.

  • Manages look and feel of piazza environment
  • Responsible for setting up of the piazza
  • Greeting and educating guests on the VJB experience
  • Coordinate and manage various runners
  • Central point of contact for the entire customer experience
  • Fostering a positive environment that encourages sales, community rapport and return visitors

Job Responsibilities:

  • Being an enthusiastic ambassador of all that is the VJB brand
  • Ability to as part of a team/family
  • Ability to work independently without supervision
  • Demonstrate a professional and welcoming demeanor
  • A passion for wine, food and deliverance of exceptional hospitality

Skills:

Oral communications skills

Written communication skills

Customer relations

Customer service

Math aptitude

Computer literacy

Professionalism

Leadership ability

Problem solving skills

Multi-tasking required

Detail oriented

Reading skills

Ability to work in a team environment

Ability to stand for long periods of time

Ability to lift up to 50lbs.

Education/Experience:

High school diploma or equivalent experience in related field

Full time and Part Time Available!

Promotion opportunities for the right people!

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Benefits:

  • 401(k)
  • Employee discount

Schedule:

  • Day shift
  • Weekend availability

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Service: 1 year (Preferred)

Work Location:

  • One location

Work Remotely:

  • No

Tagged as: cellar

Source: