Overview

Why Gallo?

With a global portfolio of over 100 unique wine and spirits brands, we are the largest family-owned winery in the world. Apply Today! Our Brands. Your Future.

The Operations Learning & Development Program Manager is an effective leader and communicator responsible for designing, developing, delivering, and evaluating technical, interpersonal, and in-depth training programs in operational and production areas to new and existing employees. Executes training programs within cost parameters that meet or exceed customer expectations. Oversees and provides direction to team members, who are responsible for delivering hands on training to Production teams. Utilizes Lean methodologies and tools to continuously improve business processes and eliminate waste. Supports workforce planning to include managing job bids, interviewing candidates and assisting with hiring decisions.

What You’ll Do

  • Conducts training needs analyses and makes recommendations specific to the creation of new training programs and the updating of existing programs.
  • Provides expertise to lead the design and development of training curriculum for technical/production team members training in support of company goals.
  • Conducts training needs analyses to determine specific program requirements.
  • Designs, develops and delivers formal training programs for audiences of varying levels of sophistication; training programs covering specified areas such as equipment, technology, processes, procedures and specifications.
  • Provides oversight for training programs provided by external suppliers.
  • Works with subject matter experts or aligns operations leadership resources to develop specific curriculum.
  • Researches and analyzes trends and best practices and incorporates into current processes and learning objectives to enhance training programs.
  • Recommends external training programs as needed.
  • Researches and establishes a methodology to measure the effectiveness of course materials and level of benefit provided (ROI, customer satisfaction, etc.).
  • Selects or develops testing/evaluation procedures to be used at completion of training.
  • Supports the adoption and use of Training Within Industry (TWI) practices.
  • Facilitates the development of On-the-job Trainers in all areas of Operations.
  • Responsible for Train the Trainer execution to standards.
  • Applies appropriate project management techniques and tools in the execution of work.
  • Completes Lean training and reinforces the use of Lean principles.
  • Runs and/or participates in 3P and Kaizen events as Training SME.
  • Participates in and supports the delivery of new hire orientation and onboarding.
  • Oversees the appropriate usage of the Learning Management System (LMS); responsible for compliance records ensuring courses are completed as required.
  • Creates training schedules, ensuring training is received and completed as needed.
  • Maintains records and prepares statistical reports to evaluate effectiveness of training programs, including cost/benefit analyses; monitors trainee progress.
  • Initiates and implements projects with a short- to mid-term focus.
  • Monitors and ensures achievement of goals, objectives, and timelines.
  • Develops, interprets and ensures the consistent application of organization policies.
  • Develops or approves recommendations to change systems, policies and procedures; ensures timely and accurate implementation.

What You’ll Need

  • Bachelor’s degree plus 3 years of production, operations, logistics, or human resources experience including training or educator experience reflecting increasing levels of responsibility; OR High School diploma or State-issued equivalency certificate plus 7 years of production, operations, logistics, or human resources experience including training or educator experience reflecting increasing levels of responsibility.
  • Candidates for this position must have a valid driver’s license and a safe driving record. Required to obtain a California driver’s license or appropriate state driver’s license within 30 days of hire.
  • Experience leading project teams.
  • Required to work an off-shift (swing or graveyard) when necessary.

What Will Set You Apart

  • Bachelor’s degree plus 5 years of production, operations, logistics, or human resources experience including training or educator experience reflecting increasing levels of responsibility; OR High School diploma or State-issued equivalency certificate plus 9 years of production, operations, logistics, training, educator or human resources experience including training or educator experience reflecting increasing levels of responsibility.
  • 2 years of learning and development, education or adult learning instructional design experience reflecting increasing levels of responsibility;
  • Supervisory/managerial experience.
  • Knowledge of Lean manufacturing processes.
  • Experience conducting statistical analysis in a manufacturing environment.
  • Knowledge of the technical aspects of bottling equipment.
  • Experience applying Adult Learning Techniques, ADDIE Model, Instructional Design and evaluating training programs (Kirkpatrick 4 levels).
  • Experience with LMS platforms and integrating multimedia into web-based courses and familiarity with tools used to produce web-based materials, such as Presenter, Articulate, Dreamweaver, Photoshop, Captivate, digital video, digital camera, digital audio, and editing software.

To view a full job description, please click here.

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Gallo is an Equal Employment opportunity and Affirmative Action Employer. We do not discriminate on the basis of race, traits historically associated with race, including but not limited to, hair texture and protective hairstyles (such as braids, locks, and twists), color, national origin, ancestry, creed, religion, physical disability, mental disability, medical condition as defined by applicable state law (including cancer and predisposing genetic characteristics in California), genetic information, marital status, familial status, sex, gender, gender identity, gender expression, pregnancy, childbirth or related medical conditions, sexual orientation (actual or perceived), transgender status, sex stereotyping, age, military or veteran status, domestic violence or sexual assault victim status, or any other basis protected by applicable law.

We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gallo is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process.


If you need any assistance or accommodations due to a disability, please let us know at 209.341.7000.

Nearest Major Market: Bakersfield

Nearest Secondary Market: San Luis Obispo

Job Segment: Program Manager, Manager, Compliance, Learning, Management, Legal, Human Resources

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